Kuro Forge 30-Day Return & Refund Policy
At Kuro Forge, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you’re not, you have 30 days from the date of delivery to initiate a return and request a refund.
Return Policy
Return Period: You may return any unused, undamaged item within 30 days of the delivery date.
Condition: Items must be in original packaging, unused, and in the same condition as received to qualify for a return.
Return Shipping: The customer is responsible for covering the cost of return shipping.
How to Initiate a Return
Email us at info@kuroforge.store with your order number and reason for the return.
Once your return is approved, we will provide instructions for shipping the item(s) back to us.
After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
Refund Policy
Refund Processing: Approved refunds will be processed to your original payment method within 7-10 business days after we receive and inspect the returned item.
Non-Refundable Items: Sale items or gift cards are non-refundable.
Original Shipping Fees: Original shipping fees are non-refundable.
Questions?
If you have any questions regarding our return and refund policy, please contact us at info@kuroforge.store. We’re here to help ensure a smooth and satisfactory experience with Kuro Forge.